Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from monaghanlumber.com (the “Site”).

Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some of the cookies installed on your device. As you browse, we collect information about the individual web pages or products you view, what websites or search terms referred you to the Site, and details about how you interact with the Site. We call this “Device Information.”

We collect Device Information using the following technologies:

• Cookies – data files placed on your device or computer, often including an anonymous unique identifier. For more information about cookies, and how to disable them, visit allaboutcookies.org.
• Log files – track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
• Web beacons, tags, and pixels – electronic files used to record information about how you browse the Site.

Additionally, when you make or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We call this “Order Information.”

When we talk about “Personal Information” in this Privacy Policy, we mean both Device Information and Order Information.

How Do We Use Your Personal Information?

We use the information we collect to:

• Fulfill orders placed through the Site (including processing payments, arranging shipping, and providing invoices/order confirmations).
• Communicate with you.
• Screen orders for potential risk or fraud.
• Provide you (when in line with the preferences you’ve shared) with information or advertising relating to our products or services.

We use Device Information (like your IP address) to help us screen for potential risk and fraud, and more broadly to improve and optimize our Site (for example, by generating analytics about how customers browse and interact with the Site, and assessing the success of marketing and advertising campaigns).

Sharing Your Personal Information

We use Google Analytics to help us understand how customers use the Site. You can read more about how Google uses your Personal Information here: Google Privacy Policy.
You can also opt out of Google Analytics here: Google Analytics Opt-out.

We may also share your Personal Information to comply with applicable laws and regulations, respond to a subpoena, search warrant, or lawful information request, or to otherwise protect our rights.

Your Rights

If you are a Canadian resident, you have the right to access the personal information we hold about you and to request corrections or updates. If you would like to exercise this right, please contact us using the details below.

Data Retention

We retain your Order Information for our records unless and until you ask us to delete it.

Changes

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons.

Contact Us

For more information about our privacy practices, questions, or complaints, please contact us at:

Monaghan Lumber
2129 Davis Rd, Cavan-Monaghan, ON K9J 0G5
Phone: +1 (705) 742-9353
Email: info@monaghanlumber.com